Support
Write to sassimaterasas@gmail.com, in English or Italian. We aim to answer within one business day (Monday to Friday, 9:00-18:00 Central European Time).
To help us answer quickly, please include:
- the address of your Jira site (for example
your-company.atlassian.net); - a screenshot of the app page in Jira (Settings > Apps > On-Prem Git & SVN), including Needs attention if it shows anything;
- for GitLab: the response shown in the system hook’s Recent events;
- for Subversion: the output of the
statuscommand of the connector hook (see the user guide).
Please do not send the secret token or other passwords.
Security issues can be reported privately to the same address.